•All things to all men: consulting, SI, audit, accounting & legal (USA break-up ordered)
•Hierarchy to support masses: layers of partners à directors à layers of managers à layers of consultants, at least 8 layers of
hierarchy
•Billable hours: 5% partners, 30% director- manager levels and 60% consultants
•Consequence: Billable hours 5 x salaries
•Partners sell à juniors deliver à inferior outcomes to
customers of strategic consulting
•Con