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9
How to Calculate Public Sector
Information Productivity
Information Productivity =
Service Delivery Costs
Management Costs
Information Productivity of the New York City Board of Education:*
* SOURCE: Strassmann, P.A., The Business Value of Computers, 1990, p.91. In annual Costs per pupil, 1988-1989.
Information Productivity =
$ 1,972
$ 4,135
=
48%